The Lettings Process

We recognise that it is reliable tenants who are at the heart of any successful letting business.

Cameron Mackenzie and our landlords depend on tenants who pay their rent on time and take care of the property they have rented. So we value your custom, and it is important that as tenants with Cameron Mackenzie you enjoy the experience of renting a home with us.

1. Register your Interest

The first step is to register with Cameron Mackenzie either by calling us on 0151 480 0123 or visiting our office to discuss your requirements with one of our property experts.

2. Finding your Ideal Home

At Cameron Mackenzie, we appreciate that renting a home is so much more than simply choosing a property. It’s a lifestyle choice. So we pride ourselves on not only knowing our properties inside and out, but also knowing everything about the locality. Therefore, we are often able to give you advice on the features and benefits of your chosen location, including school catchment areas, local shopping facilities, food, leisure and entertainment options, and transport links.

3. Viewings

Cameron Mackenzie offer free accompanied viewings 7 days a week. Therefore, we can ensure that you don’t miss out on viewing your dream home due to a tight working diary, the school run or any other commitments which may prevent you from viewing normally.

All of our viewings are conducted by competent and friendly property professionals, who are equipped to answer your questions and enable you to make an informed decision.

4. Is the Property Fully Managed or Let Only?

We have noticed an increasing number of tenants insist on renting properties which are fully managed by the agents. When a property which is fully managed by Cameron Mackenzie, tenants can benefit of helpful and experienced staff, emergency contact details should a problem arise and the assurance that your property is fully compliant with all safety regulations (including Gas Safety, Electrical Safety and Furniture and Furnishings acts).

However, if the property is to be managed by the Landlord, then Cameron Mackenzie will always endeavour to make sure that the property meets the requisite safety standards, a full Inventory and Statement of Condition is carried out and issued to all parties, and that your deposit is protected by an insured or custodial scheme.

5. Offer, Application and Referencing

Once you have identified the right property, you will be required to complete an application for a tenancy and pay the referencing fee, to take the property off the market.

At this point you must state any special conditions of the offer and provide the identification, proof of address, employment and proof of earnings documentation in accordance with our request. We will then communicate your offer and details of your application to the landlord for their approval.

If your offer is accepted, we will organize the following regardless of whether your property is managed:

• Collect references from the referees that you have provided
• Provide a copy of the Tenancy Agreement for your perusal
• Confirm the moving date and the rent and deposit payable on or before the moving date
• A professional inventory will be prepared on every property before move in. This is to protect both landlords and tenants.
• You will be required to pay a Month’s Rent a Deposit on the day of your move in
• A deposit is usually One Month’s Rent (But this can vary dependent upon the property).
• All application fees are non-refundable should you fail your referencing report, or decide to withdraw from the application by choice.
• All tenants will undergo comprehensive reference checks with our preferred credit agency.
• We do except DSS and Pets in our properties, but it depends on the landlords, and only certain properties will be available to these requirements. We will clearly advertise this on our website.
• Before anyone can move into one of our properties, they must have passed referencing, paid rent and deposits, and administration fees.

6. Taking Possession of Your New Home

On the day of moving in, or just before, you will be asked to sign the Tenancy Agreement, and pay your rent in advance along with your deposit (if you have not already done so). You will then be handed a set of keys.

CONGRATULATIONS!!
You can now move into your new home!